In today’s competitive climate, efficiency is more important than ever. With lean teams working harder to deliver your service to customers, you can help to implement improvements by making your change management process as effective and painless as possible. Here are five keys to successful change that really make a difference. 1. Tell Them … [Read more...]
Innovation: Rethink “Best Practices”
Has the term “best practice,” become industry jargon for a common implementation, technique, principle, or simple way of doing business that becomes widely adopted in organizations? If so, then "best practice" is a complete misnomer. There are a growing number of voices in leading organizations who believe that this is the case. In a world in which … [Read more...]